Technical Support Representative – Closes 08/31/15

Position Technical Support Representative
Employer OutBack Power Technologies, Inc.
Job Description Responsible for providing technical support to customers via the call center and on-site service. Coordination of customer returns with the Warranty Repair department.

Responsibilities:

• Provide technical support and troubleshooting for customers via telephone and email
• Answer technical questions regarding product operation and functional specifications
• Provide and coordinate the repair of warranty returned equipment
• Interface with other departments concerning product issues and assist with technical documentation
• Enter problems and resolutions in an electronic knowledge base
• Provide root cause analysis of failures as required

Additional Responsibilities may include…

• Troubleshoot in-depth service issues

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Bus Detailer – Closes 10/30/15

Position Bus Detailer
Employer Bellair Charters / Airport Shuttle
Job Description This is the perfect job for a college student! Bellair Charters / Airporter Shuttle is looking for the next great employee who enjoys working outdoors and needs part-time, evening and weekend hours. The perfect candidate will be able to take direction, be a bit of a “neat freak”, and a real team player. Our next employee should be willing to drive mini-buses and motor coaches- having a clean driving record is a must. If you would like to work out at work, then apply today!

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Sales Professional New Store- Closes 08/15/15

Position Sales Professional New Store
Employer Sleep Number Store
Job Description Responsibilities: Provide a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.” Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information. Provide timely, relevant follow-up. Demonstrate a tenacious drive for results. Be accountable for becoming a trusted, successful “Sleep Expert” and consistently exceeding sales goals. Qualifications: Exceptional presentation and interpersonal skills; ability to make a connection with a diverse array of customers. Prior experience in a customer-facing role, preferably high-end sales. A commitment to professional appearance and attitude; willingness to represent the brand with integrity at all times. Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad, apps); technology engagers and early adopters preferred. Able to adapt and grow in a changing, fast-paced work environment. Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment. Motivated by a pay-for-performance compensation plan.

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Account Receivable Specialist – Closes 08/31/15

Position Account Receivable Specialist
Employer Parker Corporate Services
Job Description Job duties would include responsibility for timely and accurately processing of invoices; including payment collection and processing.

Primary Functions:

1. Generating, reviewing, and submitting customer invoices.

2. Reviewing and applying contract/work order/PO billing requirements.

3. Generating and issuing credit memos.

4. Training and interfacing with operations personnel on billing related time collection requirements.

5. Interfacing with customers and operations personnel in resolving billing issues related to service provided, hours billed, contract requirements, etc.

6. Professionally handling incoming calls from customers including returning calls and expediting requests in a timely manner.

7. Reconciling account receivable accounts ensuring compliance with appropriate GAAP standards and regulatory requirements.

8. Maintaining accounts receivable files.

9. Providing advice, assistance and follow-up on account receivable policies, procedures and documentation.

10. Developing and maintaining invoice related systems, processes, and procedures.

11. Participating and supporting audits related to revenue generation.

Facilitating Payment Process:

1. Processing credit card payments for customer sales and refunds.

2. Processing ACH payments.

3. Processing check and cash payments.

4. Developing and maintaining payment related systems, processes, and procedures.

5. Communicating with customers in situations of payment declination.

6. Reconciling cash accounts ensuring compliance with appropriate GAAP standards and regulatory requirements.

Facilitating Collection Process:

1. Analyzing customer accounts for any partial payments or errors. Contacting customers to resolve any remittance discrepancies.

2. Contacting customers to collect past due amounts. Identifying any reasons for non-payment and developing resolution plans with management.

3. Addressing customer account receivable inquiries. Documenting results of contacts. Tracking and following up on customer commitments.

4. Identifying and processing account write-offs (finance charges &/or bad debt).

5. Managing and maintaining communication with external collection agency and/or attorney.

6. Developing and maintaining collection related systems, processes, and procedures.

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Direct Support Professional – Closes 08/31/15

Position Direct Support Professional
Employer Access Living
Job Description The role of the Direct Support Professional (DSP) is to provide direct support, instruction, and assistance necessary to improve and maintain quality of life for adults with disabilities in their own homes. Direct Support Professional help clients reach goals, both big and small using skills of teaching and advocacy. DSP staff help client in living as independently as possible.

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Lead Design Graphic Artist – Closes 08/7/15

Position Lead Design Graphic Artist
Employer SPIE
Job Description Description of Duties:  Develop branding, visual identity concepts and guidelines, provide art direction to other designers, drive and advocate branding, marketing communication, and design principles. Develop and design effective artwork, establish consistent graphical brand elements and templates, perform layout and composition, edit, proofread, and produce accurate production/print files for promotional pieces, in both print and electronic formats. Promote and manage brand compliance, manage multiple projects w/ competing deadlines, help establish and support processes and documentation.  Collaborate with internal clients to understand needs & then develop creative briefs and present to internal clients.

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Phone and Dispatch Operator – Closes 08/31/15

Position Phone and Dispatch Operator
Employer Parker Corporate Services
Job Description Parker Corporate Services, INC., DBA “Business Extension Services” offers exciting career opportunities for qualified candidates interested in the Answering Service industry in the Bellingham area. Our record for providing professional and excellent customer service has allowed Parker Corporate to become the largest locally-owned and veteran-operated Security, Extension, and Custodial service in Washington since 1972.

Our mission is to mitigate risk to our clients and emphasize customer service. Examples of the services we provide are: Business Answering Services; Alarm Answering Services; Emergency Response Dispatch Services.

Open Positions

1. Operator (Swing/Graves shifts available)
(This position has priority for permanent positions as they become open, current average is 24-30 hours a week)

What are we looking for?
Our ideal Operator candidates excel in internal/external customer service and can communicate and effectively write in an extraordinary manner. If you are looking to join a dynamic, customer service oriented team and naturally strive for excellence, then this is the opportunity for you!

Operator’s have the responsibility to provide answering services to various types of calls. These duties include, but are not limited to:

• Following the instructions outlined in site specific Post Orders and Supervisor direction
• Answering phones for business extension calls
• Answering phones calls for alarms and suspicious activity
• Dispatching emergency services and obtaining EMS required information

In order to become an Operator at the Business Extension Service, applicants must be able to meet the following minimal requirements:

• 18 years of age
• Sit for an extended amount of time
• Take meticulous and detailed notes
• Submit to and successfully pass a comprehensive background investigation, including drug screening
• Possess basic computer/wireless device skills including typing and navigating access to various applications
• Be able to speak, read and write effectively in English
• Meet and successfully interact with co-workers, supervisors, clients, and the public
• Must be mentally alert at all times
• Be able to maintain self-control and professionalism in stressful situations
• Have a high school diploma or GED equivalent

• Experience in an operator/dispatch position is a plus, but not required

If you meet all of the above requirements, we encourage you to send an email with your RESUME attached to recruit@parkercorporation.com about your interest in this job posting.

***Please make sure to reference “Business Extension Service, Bellingham” in the subject line of your email***
Parker Corporate is an Equal Opportunity Employer

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On-Call Women’s Shelter Supervisor – Closes 08/14/15

Position On-Call Women’s Shelter Supervisor
Employer Lighthouse Mission’s Agape Home
Job Description Shelter supervisors help maintain a safe, secure, clean and sober environment for women and children residing at the Agape Home. Shelter supervisors respond to emergencies, offer emotional and spiritual support to guests, provide substitute case management, interview shelter applicants, do house meetings, lead devotionals and facilitate classes as needed.

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PT Women’s Shelter Supervisor – Closes 08/14/15

Position PT Women’s Shelter Supervisor
Employer Lighthouse Mission’s Agape Home
Job Description Shelter supervisors help maintain a safe, secure, clean and sober environment for women and children residing at the Agape Home. Shelter supervisors respond to emergencies, offer emotional and spiritual support to guests, provide case management, interview shelter applicants, do house meetings, lead devotionals and facilitate classes as needed.

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