The Whatcom County Library System values diversity and inclusion and we are interested in hiring candidates that are representative of the communities and patrons we serve.
POSITION: Branch Manager – Everson/Sumas Libraries
DEPARTMENT: Public Services
RESPONSIBILITIES: The Whatcom County Library System (WCLS) seeks an energetic Branch Manager committed to excellent customer service to manage the Everson McBeath Community Library, along with the Sumas Public Library, a smaller branch located in the neighboring community. The Branch Manager directs all branch operations for both branches and assists patrons by providing reference and reader’s advisory services and community referrals.
Essential functions include:
Public Services: develops, delivers and continually evaluates and improves services for a diverse population. Coordinates branch services with the Whatcom County Library’s system-wide priorities and resources. Provides reference and other public services including outreach. Participates in system-wide project teams.
Staff supervision: develops and guides staff toward the highest standards of customer service. Supervises staff and evaluates performance. Oversees the selection, training, performance appraisal and recognition, discipline, and professional development of branch staff.
Community outreach: initiates, develops and maintains effective working partnerships with Friends, schools, volunteers, business and civic groups. Identifies emerging needs for new library services and sets goals and priorities accordingly.
Branch operations: Makes recommendations to the Cities of Everson and Sumas (building owners) to ensure that the building and grounds are adequately maintained. Coordinates branch operations with other departments including Facilities, Information Technology, Collection Services, and Administrative Services. Ensures the branch collection is balanced and current.
Branch administration: assists with developing branch budgets and monitoring expenditures. Oversees staffing and adherence to Library’s mission, administrative policies, and procedures. Serves as a resource to other branch staff.
Promotes core Library values: supports intellectual freedom. Assumes responsibility for how library is perceived by the staff and the public. Provides leadership to the Library though collaborative problem solving.
QUALIFICATIONS: You are a positive and enthusiastic leader and manager with a strong understanding of the full range of library service and a passionate commitment to literacy and engaging the community through library service. You have excellent communication and interpersonal skills and a proven track record of motivating and developing staff and building community collaborations. You have strong supervisory skills with a demonstrated ability to create a positive work environment for staff with varying degrees of experience and responsibilities, and evidence of ability to build a cohesive team. Requires the ability to speak, understand, and write English clearly and concisely. Requires a Bachelor’s degree, five or more years’ recent, progressively responsible, and professional public library experience serving all ages. Master’s degree in Library Science preferred. Any combination of experience and training that would provide the required knowledge, skills and abilities will be considered.
New employees are subject to a CRC (criminal records check) per RCW 43.43.832. Work requires considerable physical effort in the handling of materials up to 30 pounds and/or continual standing or walking 80%+ of the time. New employees are subject to a CRC (criminal records check) per RCW 43.43.832.
THE LIBRARY SYSTEM: WCLS has been providing library service in Whatcom County since 1944, currently through ten branches, a bookmobile and outreach services. With a reputation for exceptional customer service, innovation, and fiscal accountability, WCLS holds a collection of more than 438,000 items and has implemented services such as downloadable eBooks and e-audiobooks, e-magazines, streaming music and video, chat reference service, text messaging, and eliminated late fines at the beginning of 2020. WCLS strives to provide topnotch library services in an energetic environment that fosters professional growth, creative problem solving, collaboration and an appreciation for humor.
LOCATION: Primary work location at the Everson McBeath Community Library, 104 Kirsch Drive, Everson, WA, with some weekly hours at the Sumas Public Library, located at 451 2nd Street, Sumas, WA. Perennially recognized by the national media as one of the best places to live in America, Whatcom County is a place that truly has something for everyone. With magnificent natural scenery, skiing and snowboarding at Mt. Baker, hiking, arts and theatre, and charming communities, Whatcom County is a unique area of Washington State. Learn more about the Everson area: http://www.ci.everson.wa.us/, and the Sumas area: http://www.sumaschamber.com/.
UNION: This position is represented by AFSCME, AFL-CIO Local 1581.
SCHEDULE: Full time, exempt position, with 40 regular scheduled weekly hours, including evening and weekend shifts. Successful candidates may be required to adapt to future schedule changes depending on library needs.
COMPENSATION: Beginning annual salary of $65,655, with excellent benefits including Social Security, retirement, long-term disability insurance, medical, dental and optical insurance; paid vacation and sick leave, EAP, and a fun and innovative work environment that values the contributions of our employees.
POSTING DATES: Wednesday, 02/19/2020 to Tuesday, 03/10/2020
APPLICATION: Submit a completed WCLS Application Packet* by 5:00 pm on Tuesday, 03/10/2020 to:
Christina Read, Human Resources Manager Whatcom County Library System 5205 Northwest Drive Bellingham, WA 98226 Phone: (360) 305-3607 Email: email@example.com
* APPLICATION PACKETS MUST INCLUDE:
Completed WCLS Employment Application (available at the address above, any branch library, or online at https://www.wcls.org/work-with-us/)
Résumé and cover letter that illustrates your education and experience.
Answers to supplemental questions (available on https://www.wcls.org/work-with-us/).
JOB BEGINS: As soon after hiring as possible.
SELECTION: Selection criteria may include the contents of the application, an oral interview and skills test. Selection of applicants for further consideration and/or possible testing will be determined by the information supplied by the applicants on their applications and accompanying documents. It will be the responsibility of the applicant to supply sufficient information and detail on the application to permit WCLS to properly determine the applicant’s qualifications, abilities and attributes as they relate to the listed position. Interviews will be scheduled ONLY with best qualified applicants, based upon applications, resumes and other documents received, and test results. Applicants who need accommodation during the application, testing or interview process should contact Human Resources.
The library is an EQUAL OPPORTUNITY employer. All qualified applicants will receive consideration without regard to race, ethnicity, religion, color, age, gender, marital status, sexual orientation, gender expression or identity, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, the presence of any sensory, mental or physical disability or the use of a trained dog guide or service animal by a person with a disability, honorably discharged veteran or military status, or any other legally protected class.
BRANCH MANAGER EVERSON AND SUMAS LIBRARIES SUPPLEMENTAL QUESTIONS
Please enclose your responses to the following questions with your cover letter, résumé, and WCLS Application Form when applying for the position of Branch Manager – Everson and Sumas Libraries for the Whatcom County Library System.
1. As Branch Manager for both the Everson and Sumas libraries, you would supervise staff spread over two locations. In two pages or less, please describe how you would communicate with, motivate, lead and manage your direct reports, along with your experience in personnel management with specific reference to the following activities:
Leading staff through change
2. WCLS staff are engaged and full of good ideas. How would you review your staffing resources in order to make a decision about how to better meet an identified service need?