House Person (Additional Premium Pay Offered!) Oxford Suites & Hotels – Bellingham, WA

This is a temporary position that will receive a base wage + an additional premium pay in the amount of $2.00 per hour from April 16, 2020 through June 15, 2020.

The Oxford Collection of hotels is a rapidly growing, innovative and progressive organization that truly recognizes the value of its employees. We are looking to expand our exceptional team with talented, energetic individuals who embrace our values and are devoted to being second to none. We offer competitive pay and a robust benefits package (medical, dental, vision, 401k/profit sharing, PTO, and property discounts).

POSITION SUMMARY: The primary responsibility of the House Person is to maintain the public areas of the hotel, respond to guest requests, and may provide guest transportation. Public areas include the hotel lobby, restrooms, gift shop, guest laundry area, employee break room, pool area, exercise room, business center, stairwells and hallways, outside entrances, and parking.

ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.

Public Area Cleaning (70%): This position performs the daily and on-going cleaning of the hotel lobby, restrooms, gift shop, guest laundry area, employee break room, pool area, exercise room, business center, stairwells and hallways, outside entrances, and parking areas ensuring that all areas are cleaned and orderly, dusted, vacuumed and that trash is removed. Outside maintenance of public areas includes picking up trash in the parking lot, cleaning ashtrays and policing the dumpster area; and maintaining the cleanliness of the Oxford Collection of hotels van.

Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.
Guest Relations (20%): Extend warmth and hospitality when greeting guests at the hotel entrance, welcoming them to the hotel. Interact and acknowledge guests, provide directions and assistance. Escort guests to rooms, cart guest luggage to and from guestrooms, deliver guest supplies, flowers and packages to guestrooms. May transport guests (using company vehicle) to and from the airport and other locations. Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests.
Other (10%): Maintain hotel reader boards, stock gift shop /convenience store (if applicable), and assist with meeting room set up. Communicate effectively with all hotel staff to ensure smooth delivery of services. Other duties as necessary.

COMPETENCIES

Professional Appearance – Presents a professional and polished look
Physical Skills – Demonstrates capability of performing physical work in a variety of conditions
Detail Orientation – Is accurate and methodical when following processes and instructions
Team Orientation – Works cooperatively with others, assisting voluntarily
Customer Service – Understands and meets the needs of customers
Time Management – Does most important, guest-related work first
Stress Management – Exhibits self-awareness and self-control in pressure situations
Company Character – Supports company vision and values

EDUCATION & EXPERIENCE

High School Diploma or GED preferred
Hospitality / hotel work experience preferred

JOB REQUIREMENTS

Proof of eligibility to work in the United States
Reliable transportation to and from work
Ability to work a flexible schedule including evening, weekends and holidays
Reliable and consistent attendance

PHYSICAL REQUIREMENTS

Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs.

The Oxford Collection of hotels is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to all terms and conditions of employment. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

All offers are contingent on a background and drug screening.

Housekeeper (Additional Premium Pay Offered!) Oxford Suites & Hotels – Bellingham, WA

This is a temporary position that will receive a base wage + an additional premium pay in the amount of $2.00 per hour from April 16, 2020 through June 15, 2020.

The Oxford Collection of hotels is a rapidly growing, innovative and progressive organization that truly recognizes the value of its employees. We are looking to expand our exceptional team with talented, energetic individuals who embrace our values and are devoted to being second to none. We offer competitive pay and a robust benefits package (medical, dental, vision, 401k/profit sharing, PTO, and property discounts).

POSITION SUMMARY: The primary responsibility of the Housekeeper is to maintain clean and attractive rooms for the guests of Oxford Collection of hotels. This position is responsible for the timely and proper cleaning of the guestrooms on a daily basis.

ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.

Guestroom Cleaning (80%): Thoroughly clean and restock assigned guestrooms. This includes completing all pre-clean duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set up. Performing cleaning duties such as vacuuming, dusting, mopping, changing linens, removing trash and dirty linens. This position is also responsible for keeping all hallways, public areas and closets neat and clean; preparing the housekeeping cleaning cart for the next day’s use, and reporting any guest borrowed items to the housekeeping supervisor. Provide guest items to manager or supervisor and record to lost and found at the end of shift.

Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.
Guest Relations (10%): Interact and acknowledge guests. Identify issues and resolve problems. Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests.
Other (10%): Communicate effectively with all hotel staff to ensure smooth delivery of services. Other duties as assigned.

COMPETENCIES

Professional Appearance – Presents a professional and polished look
Physical Skills – Demonstrates capability of performing physical work in a variety of conditions Detail Orientation – Is accurate and methodical when following processes and instructions Team Orientation – Works cooperatively with others, assisting voluntarily
Customer Service – Understands and meets the needs of customers
Time Management – Does most important, guest-related work first
Stress Management – Exhibits self-awareness and self-control in pressure situations
Company Character – Supports company vision and values

EDUCATION & EXPERIENCE

High School Diploma or GED preferred
Hospitality / hotel work experience preferred
Housekeeping experience preferred

JOB REQUIREMENTS

Proof of eligibility to work in the United States
Reliable transportation to and from work
Ability to work a flexible schedule including evening, weekends and holidays
Reliable and consistent attendance

PHYSICAL REQUIREMENTS

Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs.

The Oxford Collection of hotels is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to all terms and conditions of employment. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

All offers are contingent on a background and drug screening.

Guest Services /Concierge (Additional Premium Pay Offered!) Oxford Suites & Hotels – Bellingham, WA

This is a temporary position that will receive a base wage + an additional premium pay in the amount of $2.00 per hour from April 16, 2020 through June 15, 2020.

The Oxford Collection of hotels is a rapidly growing, innovative and progressive organization that truly recognizes the value of its employees. We are looking to expand our exceptional team with talented, energetic individuals who embrace our values and are devoted to being second to none. We offer competitive pay and a robust benefits package (medical, dental, vision, 401k/profit sharing, PTO, and property discounts).

POSITION SUMMARY: The Guest Services/Concierge is responsible for providing the first point of contact to guests and creating an excellent first impression for the guests of the Oxford Collection of hotels.

ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.

Guest Services (80%): Register guests into computer system, verifying registrations, address and credit information. Answering all incoming calls with guest inquiries. Remain available to guests at all times. Provides general hotel information to guests. Responsible for appropriate key control. Solicits guest feedback regarding hotel services and take action to solve deficiencies. Updates availability in computer system as needed. Communicates frequently with housekeeping, maintenance and bistro. Maintain integrity, confidentiality, and sensitivity when working with both internal and external clients & guests.

Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.
Administration (10%): Must be aware of inventory of rooms at all times. Reports any guest incidents to Evening Manager, AGM and/or GM. Counts bank and reports discrepancies to management.
Other (10%): May participate in drivers program. Other hotel related duties as assigned.

COMPETENCIES

Detail Orientation – Is accurate and methodical with details and / or numbers
Stress Management – Functions well under stress
Adaptability / Flexibility – Maintains focus and positive attitude amidst change or under pressure
Interpersonal Communication – Relates well with people, verbally and in written form
Customer Focus – Builds positive and fruitful customer relationships
Team Orientation – Works cooperatively with others, establisher rapport, and is organizationally sensitive
Ethics, Integrity, Values – Ably builds trust, and is widely trusted
Company Character – Supports company vision and values

EDUCATION & EXPERIENCE

High School Diploma or GED preferred
One year customer service preferred
Experience with Microsoft Office products
Hospitality Experience preferred

JOB REQUIREMENTS

Proof of eligibility to work in the United States
Reliable transportation to and from work
Ability to work a flexible schedule including evening, weekends and holidays
Regular and reliable attendance

PHYSICAL REQUIREMENTS

Must be able to stand on feet throughout the day;
Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs.

The Oxford Collection of hotels is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to all terms and conditions of employment. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

All offers are contingent on a background and drug screening.

Quality Inn Front Desk

Quality Inn is hiring a part-time front desk agent.
Afternoon shifts from 3 pm – 11 pm.
Thursday – Sunday.
Please email your resume.
Do not call front desk about position.
Job Type: Part-time
Salary: $13.50 to $14.50 /hour
Experience:
front desk: 1 year (Preferred)
customer service: 1 year (Preferred)
hotel front desk: 1 year (Preferred)
hotel: 1 year (Preferred)
hospitality: 1 year (Preferred)
Benefits:
None
Work Remotely:
No