Information & Welcome Desk Coordinator – Administrative Assistant 1
Work type: Permanent Full Time
Location: Bellingham, WA
Categories: Enrollment & Student Services
Position Title
Information & Welcome Desk Coordinator – Administrative Assistant 1
About the University
Western Washington University, with over 16,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 83,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western is the highest-ranking public, master’s-granting university in the Pacific Northwest, according to the 2019 U.S. News & World Report rankings.
About the Department
The Viking Union supports Western’s mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.
About the Position
The Viking Union is a responsive and student-focused organization that promotes connections through engaging student activities, exploration in outdoor recreation, and excellence in facilities and services.
This position has oversight over both the 5th and 6th floor Information/Welcome desks and is responsible for the hiring, scheduling and training of student staff to ensure accurate distribution of information and a high level of front line customer service for the Viking Union. This position also provides primary administrative support for the Associate Dean for Student Engagement/Viking Union Director and staff in the Viking Union Organization and coordinates Viking Union resources and information. This position also provides some support for the AVP/ Dean of Students Administrative Unit.
Required Qualifications
High School Graduation or GED
2 years clerical experience
1 year customer service experience
Proficiency with MS Word
Experience working with Excel spreadsheets
Experience with Office 365
Proficiency with MS Outlook to view calendars and schedule meetings.
Demonstrated attention to detail.
Demonstrated ability working in a diverse environment.
Demonstrated ability to work independently and to show initiative.
Experience working in a setting that requires confidentiality.
Demonstrated ability to communicate effectively, both verbally and in writing
Familiar with using databases as a management tool.
Preferred Qualifications
Experience supervising or directing the work of students
Familiar with Banner System
Experience with MS Access databases
Experience working with systems and processes related to creating security groups or managing permissions such as: access control, distribution of building keys or software permission
Experience working in a university setting.
Ability to work in a shared space
Salary
New hires typically start at $2,717 per month; an excellent benefits package is included.
Bargaining Unit
This position is part of bargaining unit A and is covered by the collective bargaining agreement with the Washington Federation of State Employees bargaining union (WFSE).
Application Instructions
A cover letter and resume are required and should address your experience related to the position responsibilities and the required and preferred qualifications.
Please include the names and contact information of three professional references.
Please address how you meet each of the required qualifications in your cover letter.
Closing Date Notes
Position closes 07/12/2019
Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Vice Provost for Equal Opportunity and Employment Diversity, Title IX and ADA Coordinator, Equal Opportunity Office, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay); eoo@wwu.edu
WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).
Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (“The Clery Act”). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western’s campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Enrollment and Student Services at vpsa.office@wwu.edu. The report can be found at: Annual Security and Fire Safety Report.
All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.
Job no: 497026
Advertised: Jun 20 2019 07:00 Pacific Daylight Time
Applications close: Jul 12 2019 23:55 Pacific Daylight Time
