|Position||Program Operations (Data) Specialist|
|Employer||Northwest Regional Council|
|Job Description||The Northwest Regional Council, as an Area Agency on Aging, funds and provides community-based programs to help people live in their own homes and communities for as long as possible, postponing or eliminating the need for institutional care. In addition, our agency is a Lead for the Health Home Program that includes a network of Care Coordination Organization’s (CCOs) throughout Island, San Juan, Skagit, Snohomish and Whatcom counties. The Health Home Program provides both intensive care coordination and comprehensive case management for eligible individuals, using health screening/assessment tools, health education, and evidence-based practices to help clients establish health action plans and achieve health goals.
The Program Operations Specialist ensures the integrity and accuracy of and maintains databases for referrals, assignment of cases, tracking and notification systems, and ensuring correct and allowable billing and payment. This position is responsible for initiating systems changes as necessary; performing data entry and developing reports; providing information and technical assistance to providers on use of operational systems; managing required program documentation; verifying Health Home client eligibility and supporting referrals to appropriate CCOs. Duties also include supporting CCO contracting activities, tracking care coordinator orientation and training, and processing payment documents. NWRC has two Program Operations Specialist positions. The position for which we are hiring will focus primarily on the following:
|Qualifications||Knowledge, Skills and Abilities:
• Demonstrated ability to work with databases, word processing and spreadsheets at an intermediate skill level.
• Ability to perform complex data analysis.
• Ability to analyze situations accurately and adopt effective course of action.
• Ability to provide technical support/explain complex program processes to community partners.
• Ability to work with efficiency and flexibility under frequent pressure of deadlines.
• Demonstrated ability to learn and master new job responsibilities.
• Ability to maintain confidentiality of client, provider, and staff information.
• Ability to establish and maintain effective working relationships with co-workers, other agency personnel, and the general public using courtesy, tact and good judgment.
• Sensitivity to the needs and values that are present in working with diverse groups of people.
• Broad knowledge of the legal, contractual and financial requirements of the Health Home Program or similar Medicaid programs preferred.
|TEN-STEP HOURLY RANGE: $20.70 – $27.01, DOQ|
|Contact Info||Human Resources
BUSINESS ADDRESS: 600 Lakeway Dr Suite 100 Bellingham WA 98225
|How to Apply||Application materials may be requested by contacting the Bellingham Office @ 360-676-6749, e-mailing NWRCHumanResources@dshs.wa.gov, or downloading directly from www.nwrcwa.org. All applications and application materials, including a cover letter and resume, must be fully completed and returned to the Bellingham office by Friday, Sept. 22, 2017. NWRC is an Equal Opportunity Employer|
|Position Closes||September 22, 2017|