Customer Service Associate- Close 8/10/17

Position Customer Service Associate
Employer Seattle Goodwill
Job Description Job Summary

Interact with customers and donors in a courteous and professional manner, resolving problems, providing information, cashiering and performing other customer service actions.

 

 

Essential Functions:

Assist customers and donors in a timely and courteous manner by answering questions, resolving problems, processing refunds, applying discounts, monitoring merchandise on “hold” and checking bags and packages. Models high level of customer service.

Answer store phones, and make intercom announcements and communicates through telephone and wireless audio systems.

Operates POS system: handles cash, checks, and credit card transactions, closing out cash drawer and balancing all transactions.

Monitor the level of customer service on all cash registers calling for backup when needed. Monitor employee break schedule, documenting break time and return.

Maintain “Lost and Found” log, ensuring that items are entered correctly and valuables are tagged and put in vault.

Maintain a clean work environment.

Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.

Build and maintain internal and external customer satisfaction.

Contribute to team effort by accomplishing related results as needed.

Perform other duties as assigned.

Qualifications Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Minimum Job Requirements:

Education: High School Diploma or Equivalent

Experience: 1 year retail experience

Specific Skills/Knowledge/Licenses: None

 

 

Essential Physical Abilities:

Lifting and carrying 30 – 40 pounds; Developed fine motor control (grasp, handle, manipulate objects with fingers; Standing for long periods of time; Frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; Able to travel across a variety of surfaces (stairs, ramps, uneven terrain)

 

 

Essential Mental/Sensory Abilities:

Communicating with the public

Problem Solving

Organizing, sorting, categorizing, counting, adding, subtracting, Interpreting data Creating written communication, clear verbal and written.

Completing written orders

 

 

Working Conditions:

Retail store environment, temperature varies, loud noises, occasional crowds, exposure to dust.

 

 

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://www.applicantpro.com/j/604351-122191

Compensation

Hourly
Days/Hours Full Time
Contact Info Seattle Goodwill

BUSINESS ADDRESS: Bellingham, WA, USA 98273

EMAIL: silvio.menezes@seattlegoodwill.org

How to Apply    For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

 

https://www.applicantpro.com/j/604351-122191

Position Closes August 10, 2017

Sales Associate- Closes 8/10/17

Position Sales Associate
Employer Seattle Goodwill
Job Description Our retail operations are comprised of the best teams out there! They value initiative and take care of our customers, our employees, and help support the surrounding communities. You can become a part of a dynamic selling environment where your fashion sense and selling strength will make you an important part of our team. Come make a difference and join our dynamic team.

Working for Seattle Goodwill is more than just working for a non-profit. Beyond being part of an organization that offers free job training and education to the community, you’ll find working for us has its benefits for you too! We offer a comprehensive health plan (medical, dental and prescriptions), dental and life insurance, available supplemental life, accident, illness and disability coverage, flexible spending program, 403(b) Retirement Savings program, paid vacation and sick time, tuition reimbursement, employee discounts, and an Employee Assistance Program for you and everyone in your household!

 

 

Job Summary

Interact with and assist customers, donors and others with merchandise selection, suggestion selling and cashiering in a courteous and professional manner.

 

 

Essential Functions:

Proactively acknowledge, greet and help customers in any area of the store.

Assist customers/donors in a timely and courteous manner by answering questions or directing them to a supervisor.

Handle cash, checks, and credit card transactions, closing out cash drawer and balancing all POS transactions.

Able to communicate through standard telephone and wireless audio systems.

Merchandise, restock and provide general floor maintenance where needed.

Maintain a clean work environment.

Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.

Support team members, assist supervisors and leads when necessary.

Build and maintain internal and external customer satisfaction.

Contributes to team effort by accomplishing related results as needed.

Perform other duties as assigned.

Qualifications Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Minimum Job Requirements:

Education: High School Diploma or Equivalent preferred.

Experience: None

Specific Skills/Knowledge/Licenses: None

 

 

Essential Physical Abilities:

Lifting and carrying 30 – 40 pounds; Developed fine motor control (grasp, handle, manipulate objects with fingers; Standing for long periods of time; frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; Able to travel across a variety of surfaces (stairs, ramps, uneven terrain) Essential Mental/Sensory Abilities:

Organizing, sorting, categorizing, counting, adding, subtracting, Interpreting data Problem Solving Communicating with the public, clear verbal and written.

Create written communication.

Completing written orders

 

 

Working Conditions:

Retail store environment, temperature varies, loud noises, occasional crowds, exposure to dust.

 

 

 

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

 

https://www.applicantpro.com/j/602962-122191

Compensation

DOE – Hourly
Days/Hours TBD
Contact Info Silvio Menezes

BUSINESS ADDRESS: Bellingham, WA, USA 98226

EMAIL: silvio.menezes@seattlegoodwill.org

How to Apply    For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

 

https://www.applicantpro.com/j/602962-122191

Position Closes August 10, 2017