|Position||Customer Service Associate|
|Job Description||Job Summary
Interact with customers and donors in a courteous and professional manner, resolving problems, providing information, cashiering and performing other customer service actions.Essential Functions:
Assist customers and donors in a timely and courteous manner by answering questions, resolving problems, processing refunds, applying discounts, monitoring merchandise on “hold” and checking bags and packages. Models high level of customer service.
Answer store phones, and make intercom announcements and communicates through telephone and wireless audio systems.
Operates POS system: handles cash, checks, and credit card transactions, closing out cash drawer and balancing all transactions.
Monitor the level of customer service on all cash registers calling for backup when needed. Monitor employee break schedule, documenting break time and return.
Maintain “Lost and Found” log, ensuring that items are entered correctly and valuables are tagged and put in vault.
Maintain a clean work environment.
Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
Build and maintain internal and external customer satisfaction.
Contribute to team effort by accomplishing related results as needed.
Perform other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Minimum Job Requirements:
Education: High School Diploma or Equivalent
Experience: 1 year retail experience
Specific Skills/Knowledge/Licenses: None
Essential Physical Abilities:
Essential Mental/Sensory Abilities:
|Contact Info||Silvio Menezes, Bellingham EMAIL: email@example.com|
|How to Apply||For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.|
|Position Closes||April 21, 2017|