Business Management Intern

INTERNSHIP POSITION: BUSINESS MANAGEMENT INTERN
PROGRAM: Wise Buys Thrift Store (Open Tues-Sat 10AM-5PM)
SUPPORTED BY: Wise Buys Store Manager
POSITION SUMMARY: The Management Intern focuses on supervising and training teams to increase sales and improve productivity. This intern will be responsible for supervising volunteers and inspiring teamwork and efficient work flow, training and delegating tasks. This position will also support basic operational store duties such as cashiering, opening and closing and various other tasks as needed.
PROGRAM LENGTH: Minimum 6 months (2 quarters), 10-15 hours a week
TO APPLY: Email cover letter and resume to Volunteer & Operations Coordinator, Dakota Nixon at dakotan@lydiaplace.org. Position open until filled.
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MINIMUM QUALIFICATIONS:
• Actively completing a BA in Communications, Public Relations, Management, Business, or related field. Other related educational experience is accepted. Applicants using internship for class credit preferred.
• Background/ interest in the fields of social justice, human services, community education and engagement.
• Ability to communicate written and orally with clarity and efficiency
• Understanding of business including basic cash handling and customer service skills
• Motivated self-starter, with the ability to work with indirect supervision in a busy environment
• Experience and desire to work with people from diverse backgrounds
• Demonstrated ability to solve problems and think strategically
• Understanding of teamwork and peer leadership
• Ability to safely lift 50 pounds and stand for long periods
• Proficiency with word processing, Microsoft Office programs, and internet software
• Comfortable with training, delegating and supervising others
BENEFITS:
• Develop rapport and establish connections with diverse group of individuals
• Develop skills related to supervising, delegating and training
• Gain knowledge of day-to-day operations of a non-profit small business
• Gain experience of all the components in managing a retail store
• Letter of recommendation can be provided upon successful completion of internship
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Supervise, train and delegate tasks with volunteers to ensure store standards and goals are being met
• Assist with store management, including opening and closing, in the absence of staff
• Assist in organization, delegation, and prioritizing time and materials efficiently to meet deadlines
• A variety of clerical and organizational tasks that are integral to business management
• Additional duties as assigned
To perform position successfully, the individual should demonstrate the following competencies: listens and gets clarification, balances team and individual responsibilities, gives and welcomes feedback, treats people with respect, keeps commitments, follows policies and procedures, completes administrative tasks correctly and on time, supports organization’s goals and values, adapts to changes in the work environment, is consistently at work on time, ensures work responsibilities are covered when absent, asks for and offers help when needed, displays willingness to make decisions, supports and explains reasoning for decisions, includes appropriate people on decision making process, observes safety and security procedures, reports potentially unsafe conditions.
The physical demands described here are representative of those that must be met by volunteer to successfully perform essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The volunteer must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and depth perception. While performing these position duties, the volunteer is regularly required to listen to others and provide verbal feedback. The volunteer is required to sit for extended periods of time. Volunteer also is frequently required to stand, walk, climb, or balance.