Customer Care Specialist II

Job position / title
Customer Care Specialist II
Name of business / employer
School Specialty
Job description / duties
This position reports to a Customer Care Supervisor and is accountable for assuring customers receive consistent, high levels of service that drive increased loyalty and deeper relationships. Customer Care Reps process service requests, they resolve routine issues and respond to inquiries quickly and accurately; responses are complete and focus on achieving high levels of first contact resolution. Customer Care Reps are actively involved in “team sell” and work closely with sales partners to grow sales. This position has demonstrated competence in performing all activities associated with Customer Care Representative II.

Qualifications
Minimum three years customer service related work experience.

Minimum one year data entry and keyboarding experience.

Application deadline / closing date
08/30/2019
Salary / rate of pay
$13-$18
Days and hours of employment
M-F

Travel required?
(○) No

Pay period
(○) Bi-weekly
Person or department to contact
HR
Business address
400 Sequoia Dr, Bellingham, WA 98226
Work location (if different from above)
Bellingham
Email
hailey.waskhow@schoolspecialty.com
Phone
360.756.5579
How to apply
All candidates must apply online at //www.schoolspecialty.com/careers

Applications should include
[×] Resume

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