Case Support Specialist

Family Housing Network – Tacoma Reports to: Program Manager

Description:

Family Housing Network provides a place to live for families experiencing or at risk of homelessness, while helping to build skills that maximize family stability and self-sufficiency. Through FHN the Veteran Homeless Prevention program provides supportive services to Veteran households at imminent risk of homelessness, or who have become homeless within the past 90 days. Homeless Adult Services provides 24/7 services to homeless individuals in Pierce County which includes meals, shelter, community socialization and support services.

Position Description:

The Case Support Specialist is a member of the CCS Family Housing Network, a housing program of Catholic Community Services. This position works under the supervision of the Director of Client Information Systems. In partnership with other members of the multi-agency Coordinated Entry team, the Case Support Specialist maintains communication with individuals who are homeless, managing information on recent contacts, and collecting documentation needed for entry in homeless programs. This position also refers client to community resources and provides guidance on next steps to attain housing. This position will use phone, texting, e-mail and encampment and shelter visits to engage with folks experiencing homelessness.

 

Essential Functions:

  • Engagement with individuals experiencing homelessness
    • Initiate contact with individuals known to be homeless via e-mail, phone, text, and encampment and shelter visits.
    • Complete accurate and timely data entry in the Homeless Management Information System (HMIS) regarding status of individuals experiencing homelessness o Keep organized and confidential records.
    • Support individuals who are homeless in collecting documentation, including verification of homelessness, needed for homeless program entry.
      o Provide referrals to individuals to community resources.
    • Provide guidance to end homelessness.
    • Relationship building with landlords and property managers.
  • Collaborate with multi-agency Coordinated Entry providers
    • Work with local CoC and Program HMIS Coordinators to ensure data quality and trouble-shoot data problems.
    • Provide documentation collection assistance to multi-agency coordinated entry team.
    • Participate in case management meetings and provide client status information.
    • Provide assistance with projects and tasks as requested.
  • Professional development and other duties
    • Attend appropriate training workshops and opportunities to continually improve knowledge and skills.
    • Other duties as assigned.

 

Job Requirements:

  • Minimum Qualifications
    • BA in social work or related field
    • Counselor Agency Affiliated registration or applied for within first month of employment
    • First Aid/CPR within one month of hire
    • HIV/AIDS training · Must have reliable transportation
    • Valid driver’s license and proof of current automobile insurance
    • Ability to work with and/or knowledge of working with chronically homeless population
    • Must have an acceptable driving record per CCS driving policy (required to submit current driving abstract)
    • Proof of negative TB test or test within six months of employment
    • Demonstrate the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations
    • Excellent computer skills and experience including Microsoft Word, Excel, and web-based or cloud computing at an intermediate skill level.
    • Ability and willingness to work in a team environment and promote a positive team spirit.
    • Excellent interpersonal, communication and customer service skills.
    • Strong organization skills and the ability to multi-task and handle multiple priorities.
    • A desire to help people from diverse backgrounds with multiple complex needs.
    • Support and contribute to a creative, collaborative and respectful environment that promotes teamwork
    • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services
    • Demonstrate the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations
    • In the course of performing the job, this position, typically spends time sitting standing, climbing stairs, walking, driving, carrying (25lbs), lifting (25lbs).
    • Operating a computer keyboard, firm/strong grasping, and repetitive hand control.
  • Preferred Qualifications ·
    • One year experience with database system, such as Microsoft Access.
    • 1 year experience with data base management and entry. (i.e.: data collection, generating statistics and reports)
    • Professional or personal experience with housing instability.
    • Knowledge of Pierce County community resources
    • Experience working in a social service, non-profit setting
    • Bilingual skills (English-Spanish)
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Operations Assistant

Department: Homeless Adult Services

Status: Full time W/Benefits

Description:

Catholic Community Services, Homeless Adult Services (HAS) is the largest provider of adult homeless services in Tacoma, Washington. Nativity House (NH), a program of HAS, is the central hub to serve homeless adults in the Pierce County region. It operates 24-hour/7-day a week, offering services (emergency shelter, meals, systematic outreach, Rapid Rehousing, Mental Health and Co-Occurring Disorder treatment, Employment Services, Spiritual Support, 50 units of permanent supportive housing, etc.) to meet the basic needs of individuals experiencing chronic homelessness guests with meeting their goals.

 

Position Description:

The Operations Assistant is responsible for providing administrative support by coordinating activities, supporting programs and facilitating department objectives. Responsible for implementation and customization of department intranet platform for the data collection and report production for the department. The position is also responsible supporting Director of Ops, Admin. Manager, & Operations Manager with day-to- day clerical tasks.

 

Essential Functions:

-Collects, inputs, and analyzes statistical data needed to produce reports as needed for funders and other departments within CCS. Produce reports, presentations and briefs.

  • Organizes work by reading, routing, and answering correspondence, handling visitors and telephone calls and taking action as appropriate, providing background information for appointments, collecting, maintaining and prioritizing information, managing standard operating procedures and telecommunications, and updating records and inventory.
  • Produces information by developing, transcribing, formatting, inputting, editing, retrieving, copying, filing, and transmitting text, data, and graphics.
  • Maintains department schedules by keeping calendars for department personnel; arranging meetings, classes, conferences, and travel.
  • Contribute to short and long-term organizational planning and strategy through supporting the management team.
  • Facilitates department projects by creating and documenting the process to implement projects; monitoring project progress; coordinating activities; communicating with vendors; resolving problems; making recommendations for management approval.
  • Ensuring the lines of accounting are correct and all permissions for other than normal hours (i.e. Overtime, Comp Time, Travel Comp Time, and annual and sick leave) are properly recorded and approved prior to validation and certification by the employees’ respective supervisors.
  • Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques, making recommendations for changes.
  • Perform other related duties as required or instructed, including providing support to other areas of work.

 

Minimum Qualifications

  • Associates Degree in administration, social service, business or related field
  • 3 years’ experience as Operations Assistant/executive support.
  • Excellent knowledge of Microsoft Office. Excellent computer skills and experience with Window and databases.
  • Experience working with office management systems and procedures.
  • Ability to work with a diverse group of people with chronic mental health, chemical dependency and legal problems.
  • Demonstrated ability to type accurately and efficiently.
  • Ability to be flexible, meet deadlines, and work effectively under stress
  • Excellent interpersonal skills to include excellent communication and writing skills
  • Must be very organized, with a strong ability to multi-task
  • Ability to draft emails on behalf of high-level managers intended for senior level managers.
  • Be a positive and proactive team member.
  • Applicant must successfully pass required background checks prior to an offer of employment.
  • Must have reliable transportation.
  • Must have an acceptable driving record per CCS’ driving policy, (required to provide current driving abstract).
  • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
  • Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
  • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations. PREFERRED QUALIFICATIONS:
  • Bachelor’s in administration, social service or related field
  • Must have 2yrs experience working with the homeless populations.
  • Proven experience as an executive Operations Assistant, senior executive assistant or in other secretarial position. · Background in SharePoint as a power user or administrator, a knowledge of Office 365 and ability to implement and customize collaboration solutions within Office 365

 

Trails & Maintenance Seasonal Help

Trails & Maintenance Seasonal Help

Parks Headquarters | Bellingham, WA

Whatcom County Parks is hiring approximately 6 seasonal employees to assist with trail and facility construction and maintenance at parks throughout the county. Depending on the assignment, positions will start in April and May.

Under the supervision of the Conservation & Parks Steward or Maintenance and Construction Supervisor, these positions perform a wide variety of routine and complex tasks at County Parks. A typical work day may include building and maintaining trails, removing invasive plants, working with volunteers, cleaning facilities, mowing lawns, and explaining park rules. The specific duties will vary day-by-day.

Primary duties include, but are not limited to
:

• Construct and maintain a variety of non-motorized recreational trails using a variety of hand and power tools. Tasks include trail tread and bridge construction, reconstruction, drainage maintenance, and mechanical brushing.

• Operate a variety of mechanized equipment including pickup trucks and trailers, tractors, totters, brushers, chainsaws, and blowers.

• Maintain park facilities by completing light carpentry, routine maintenance tasks, and janitorial services.

• Perform grounds maintenance work, such as removing invasive plants, cutting grass, weeding, pruning, raking, and picking up litter.

• Assist with management of volunteer trail and stewardship work parties.

• Provide park information to visitors and enforce rules.

LENGTH OF POSITION:

Seasonal positions are eligible to work approximately either six (6) months full-time OR four (4) months full-time and two (2) months of part-time employment.

All positions work flexible schedules. Some weekend and holiday work is required.

If you have questions about job duties contact Parks & Recreation at (360) 778-5850.

Apply early for best consideration: first review of applications February 23

For more information/How to apply:

https://wa-whatcomcounty.civicplushrms.com/CareerPortal/JobDetail.aspx?RequisitionId=27101&SourceId=1857

Parks Operations Seasonal Help

Whatcom County, WA

Parks Operations Seasonal Help

Parks Headquarters | Bellingham, WA

Whatcom County Parks & Recreation Department is hiring approximately 10 seasonal employees and 2 year-round part-time positions to assist with operations at County Parks throughout the County. Depending on assignment, positions will start in April and May.

Under the supervision of the Regional Parks Supervisor, these positions perform a variety of tasks at County Parks in an assigned region. A typical work day may include anything from registering campers and collecting camp fees, to cleaning facilities, mowing lawns, or explaining park rules. The specific duties will vary by park location.

Primary duties include, but are not limited to:

• Provide park information to visitors and answer phones.
• Maintain park facilities through light routine maintenance and janitorial services.
• Perform grounds maintenance work, such as cutting grass, weeding flower beds, pruning shrubs, raking leaves, and picking up litter.
• Maintain park lawns using a mower, weed eater, trimmer, and various maintenance tools.
• Register campers, collect, sort and count revenue; prepare bank transmittals and deposits.
• Perform daily garbage collection and litter control.
• Clean restrooms and stock cleaning supplies.
• Clean rental properties and perform general housekeeping duties including washing windows, scrubbing floors, mopping, and sweeping.
• Drive light truck or other Parks vehicle to transport supplies and equipment within the park area; haul refuse and garbage.

LENGTH OF POSITION:

Seasonal positions are eligible to work approximately four (4) months of full-time work and two (2) months of part-time employment.

Part-time positions are eligible to work 69 hours per month or less.

If you have questions about job duties contact Parks & Recreation at (360) 778-5850.

Apply early for best consideration: first review of applications February 23

For more information or how to apply:

https://wa-whatcomcounty.civicplushrms.com/CareerPortal/JobDetail.aspx?RequisitionId=27100&SourceId=1857