Service Desk Technician – Closes 5/31/17

Position Service Desk Technician
Employer Seitel Systems, LLC
Job Description Slow down, we do things a little differently here at Seitel Systems and this job posting is no exception! Let’s get the basics out of the way in that we are growing and need to add more smart folks to our team.

Never heard of us? Well, if you were a small or medium-sized business located in Puget Sound you likely would have as we provide IT Engineering services to a whole lot of folks in all sorts of industries and we’ve been doing this since 1990. No hardware sales, no software sales, just solid engineering work with a fantastic client service ethic. Seriously, we are over-the-top focused on doing great work for our clients, and if they ever feel that our work wasn’t up to snuff then we don’t bill them for it. It’s as simple as that.

Also important to know is that unlike the more prominent and larger technology firms here in Seattle, Tacoma and Bellingham/Ferndale (opening soon) we have a strong commitment to work life balance. No crazy emails at 10:30 pm, and no crazy text messages at 10:35 pm asking why you haven’t responded to the email that was just sent.

Our HR department (better known as Bill) is not working 100 hours a week to get to the bottom of any employee issues, rather he’s working hard during normal business hours with all of us to keep this a great place to work. The org chart is called a sketch, our HR manual says DON’T PANIC on the cover and the culture here is such that when folks land a job here they stay for a long long time and no, the doors aren’t locked.

On top of all of that we pay well, offer comprehensive benefits and are nicely profitable. Ah, and we make a point of sharing the profits with everyone here that helped make those possible in the first place. You will contribute to those profits with your efforts and expectations aligned with the work life balance mentioned above.

Seitel Systems LLC (SSL) is focused on providing network engineering and consulting services to small and medium-sized businesses (20 to 1,000 workstations) in the Puget Sound area. Our team has been doing that since 1990, the offices are located in downtown Seattle at Harbor Steps, in downtown Tacoma near the Old City Hall and to be determined Bellingham/Ferndale location.

This opening is for a SSL Service Desk Technician to provide Tier 1-2 desktop technical support for clients with a great sense of customer service, a solid work ethic and excellent communication skills at both technical and non-technical levels. If you think you meet this criteria and have a desire to learn, review the qualifications and submit your application.

Qualification SSL Service Desk Technicians are expected to have the following qualities:

• 2 – 4 years’ experience (or educational equivalent) and have a desire to grow their professional skills.

• Excellent time management and multitasking skills

• Attention to detail and quality of work

• Advanced troubleshooting skills

• Adeptness at utilizing resources and finding solutions

Required technical proficiency:

• Desktop Support (PC)

• Desktop Support (Mac)

• Mobile Devices (iOS, Android, Windows)

• Familiar with Windows Server 2000/2003/2008/2012/2016

• Anti Virus Solutions

• Backup System Solutions

• Active Directory

Optional technical proficiency:

• IP Routing/Switching

• Firewalls

• SQL Server

• SharePoint
Other Items:

• Initial two week training to be completed in Seattle.

• Reliable transportation.

• Some regional travel around Ferndale and Bellingham with occasional trips to Seattle.

• Finger print and background check required.

• Candidate must reside locally.

Compensation Negotiable and depends on experience
Days/Hours M-F and approx. 40 hours per week
Contact Info Human Resources, 1200 Western Ave #100, Seattle WA 98101 EMAIL:
How to Apply Please apply at: & provide a resume with cover letter.
Position Closes May 31, 2017