Seasonal Versatile Customer Service – Closes 6/12/17

Position Seasonal Versatile Customer Service
Employer Premier, A Division of School Specialty
Job Description Premier Agendas, a division of School Specialty, is now hiring seasonal associates. Join Premier Agendas’ Art Prep department as a Versatile Customer Service associate and experience the fast-paced world of publishing! As a seasonal associate, you will work closely with our Art Prep Specialists and Supervisor to assist clients with their artwork submission.

Our Versatile Customer Service team is a select group of representatives who assist clients who have opted to create a fully custom planner. In this role, you will answer inbound calls from our clients, assist with artwork submission, answer artwork and order questions, and problem solve for digital art requirements and web-based submission methods. Because we believe in delivering the highest quality of service to our clients, you will also make outbound calls and emails, become a database documentation master, and occasionally process client artwork.

As our ideal candidate, you are customer-focused, fanatically detail-oriented, and thrive in a fast-paced environment. You are comfortable making information-based decisions, but recognize when supervisor assistance is needed. You are not easily flustered; you maintain a positive and professional impression to your clients and peers during times of high activity.

Qualifications Basic Qualifications:
• Excellent verbal and written communication skills
• Experience with Windows platform
• Detail-oriented
• Strong prioritization skills
• Able to adhere to strict deadlines
• Able to work overtime
• Model appropriate behavior, supporting company decisions, policies, and practices

Preferred Qualifications:
• Experience working in a custom database
• Knowledge of digital art files
• Previous customer service experience
• Previous call center experience

Must be at least 17 years of age to apply. No phone calls, please.

Compensation $11.00 + hourly
Days/Hours Monday – Friday

Seasonal April/May – July/August

Contact Info HR, 400 Sequoia Suite 200 Bellingham, WA 98226  EMAIL:    debbie.burley@schoolspecialty.com
How to Apply Apply on line at: http://www.schoolspecialty.com/careers

No phone calls please. All applicants offered a position must successfully complete a pre-employment drug test (including marijuana) and background check. Only applicants selected to interview will be contacted. Equal Opportunity Employer

Position Closes June 12, 2017
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